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Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.
New Reviewer
Horrible experience
They installs a totally different carpet, the one that they install is the cheapest and low quality that they have, we keep calling them with no luck, no one is able to answer our calls, very upset and disappointed
ID
Location
Schaumburg, Illinois
Service
Luna Flooring Carpet Installation
Reason of review
Bad quality
New Reviewer
This place is a joke .. asked about sale they have going on They said it a gimmick to get into your house. THEN THEY TRY TO FORCE YOU TO LEAVE A DEPOSIT ON A HIGH PRICE ESTIMATE !!! WHAT A JOKE
*BEWARE* STAY AWAY WHAT A JOKE
ID
Location
Orland Park, Illinois
Service
Luna Flooring Estimate
Reason of review
Poor customer service
Buyer beware- worst company
author's review
ID
Service
Luna Flooring Installation
Issues with Luna
author's review
ID
Service
Luna Flooring Installation
Never use Luna flooring
author's review
ID
Service
Luna Flooring Carpet Installation
Very bad service, Luna just take money, do lousey job and never fix the problem. All they care is to get new business, make all fake warranties and never follow up with installation problems.
author's review
ID
Service
Luna Flooring Carpet Installation
Shocker!
author's review
ID
Service
Luna Flooring Laminate Installation
Laminate floor buckles
author's review
ID
Service
Luna Flooring Laminate Installation
Botched this one...No Customer Service...No Communication...Job still not done!
author's review
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Service
Luna Flooring Customer Care
UNFINISHED JOB, TERRIBLE COMPANY, RIP OFF
author's review
ID
Service
Luna Flooring Carpet Installation
Work never completed
author's review
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Service
Luna Flooring Carpet Installation
Complaint
author's review
ID
Service
Luna Flooring Customer Care
Installer didn't show or call
author's review
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Service
Luna Flooring Customer Care
Lied to.
author's review
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Service
Luna Flooring Customer Care
Do not spend your hard earned money with this company
author's review
ID
Service
Luna Flooring Sales Representative
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You may try to reach out to Luna Flooring Customer Service directly via the Contacts tab and provide them with full details regarding your issue. You may also share your experience with other Luna Flooring customers via their social media networks to get a faster response from the company.