Luna Flooring Phone Numbers and Emails

Toll-Free Number:

  • (877) 241-5862


  • (708) 998-4989
    1120 S. Route 59 Suite 108 Naperville, IL 60540
  • (630) 381-7256
    17W702 W 22nd St Oakbrook Terrace, IL 60181
  • (847) 383-0488
    20866 US-12 Kildeer, IL 60047
  • (847) 423-6449
    350 Lake Cook Rd. Deerfield, IL 60015
  • (708) 942-8979
    820 E Golf Rd Schaumburg, IL 60173

Technical Support:

  • (877) 557-0946
    Problems using this site

Luna Flooring Email:

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Luna Flooring Contact Information

Luna Flooring Website:

Luna Flooring Help Center:

Corporate Office Address:

Luna Flooring
333 Northwest Ave
Northlake, Illinois 60164-1604
United States



Summary of Luna Flooring Customer Service Calls

04:15 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luna Flooring Customer Service?

Request for Information Question:

  • “To confirm my installation”
  • “Confirmation of schedule”
  • “Check on partial refund”

Activation/ Cancellation Question:

  • “Cancelling installlstion”
  • “Cancellation”
  • “Floor appt cancel”

Staff Question:

  • “Problem with service and carpet”
  • “For services”
  • “Problem with service”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Steam cleaner quit working”
  • “Unhappy with quality of product”

Payments and Charges Question:

  • “Pay bill”

Other Question:

  • “Bolling”
  • “Installation schedule”
  • “Yest”


Luna Flooring Warranty
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Luna Flooring Pros and Cons

Pros: Installers worked hard, Speed, Pricing, Salesman was very friendly, Installers were very nice

Cons: Customer service, Given the run around, Delivery and customer service responsiveness, Salesman, Bait and switch


Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.

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