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Contact Luna Flooring Customer Service

Luna Flooring Phone Numbers and Emails

Toll-Free Number:

  • (877) 241-5862
Call customer service

Locations:

  • (708) 998-4989
    1120 S. Route 59 Suite 108 Naperville, IL 60540
  • (630) 381-7256
    17W702 W 22nd St Oakbrook Terrace, IL 60181
  • (847) 383-0488
    20866 US-12 Kildeer, IL 60047
  • (847) 423-6449
    350 Lake Cook Rd. Deerfield, IL 60015
  • (708) 942-8979
    820 E Golf Rd Schaumburg, IL 60173

Technical Support:

  • (877) 557-0946
    Problems using this site

Luna Flooring Email:

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Contact Information

Luna Flooring Website:

Luna Flooring Help Center:

Corporate Office Address:

Luna Flooring
333 Northwest Ave
Northlake, Illinois 60164-1604
United States

Fax:

855-690-3974

Summary of Luna Flooring Customer Service Calls

78 TOTAL
CALLS
04:15 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luna Flooring?

Product/ Service Question:

  • “Warranty”
  • “Problem with installation”
  • “Steam cleaner quit working”

Request for Information Question:

  • “To confirm my installation”
  • “How can I reset my secure key”
  • “Confirmation of schedule”

Website/ Application Question:

  • “Installation schedule”
  • “To see when the installers are coming”
  • “Alarm wire cut by installers”

Activation/ Cancellation Question:

  • “Cancelling installlstion”
  • “Cancellation”
  • “Floor appt cancel”

Payments and Charges Question:

  • “Dispute”
  • “Copy of invoice”
  • “Pay bill”

Staff Question:

  • “Problem with service and carpet”
  • “For services”
  • “Problem with service”

Refund Question:

  • “Refund”

Other Question:

  • “Flooring”
  • “Bolling”
  • “Yest”

About

Summary

Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.

Luna Flooring reviews and complaints
Area Served

USA

Payment Methods

VISADiscover

Luna Flooring Stats

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