Contact Luna Flooring Customer Service
Luna Flooring Phone Numbers and Emails
Customer Service:
- (877) 241-5862
Locations:
-
(708) 998-4989
1120 S. Route 59 Suite 108 Naperville, IL 60540
-
(630) 381-7256
17W702 W 22nd St Oakbrook Terrace, IL 60181
Luna Flooring Email:
Luna Flooring Contact Information
Luna Flooring Website:
Luna Flooring Online Chat:
Corporate Office Address:
Fax:
Summary of Luna Flooring Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Luna Flooring Customer Service?
Request for Information Question:
- “To confirm my installation”
- “Confirmation of schedule”
- “Check on partial refund”
Staff Question:
- “Problem with service and carpet”
- “For services”
- “Problem with service”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelling installlstion”
- “Floor appt cancel”
Refund Question:
- “Refund”
Product/ Service Question:
- “Steam cleaner quit working”
- “Unhappy with quality of product”
Payments and Charges Question:
- “Pay bill”
Other Question:
- “To see when the installers are coming”
- “Problem with installation”
- “Flooring issues”
About
Carpet Installation, Installation, Customer Care
Carpet, Flooring, Hardwood Flooring
Pros: Installers worked hard, Speed, Pricing, Salesman was very friendly, Installers were very nice
Cons: Customer service, Given the run around, Delivery and customer service responsiveness, Bait and switch, Salesman
Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.
USA
