Luna Flooring Phone Numbers and Emails

Customer Service:

  • (877) 241-5862

Locations:

  • (708) 998-4989
    1120 S. Route 59 Suite 108 Naperville, IL 60540
  • (630) 381-7256
    17W702 W 22nd St Oakbrook Terrace, IL 60181
  • (847) 383-0488
    20866 US-12 Kildeer, IL 60047
  • (847) 423-6449
    350 Lake Cook Rd. Deerfield, IL 60015
  • (708) 942-8979
    820 E Golf Rd Schaumburg, IL 60173

Technical Support:

  • (877) 557-0946
    Problems using this site

Luna Flooring Email:

comments@luna.com
More phone numbers and emails Less phone numbers and emails

Luna Flooring Contact Information

Luna Flooring Website:

Luna Flooring Online Chat:

Corporate Office Address:

Luna Flooring
333 Northwest Ave
Northlake, Illinois 60164-1604
United States

Fax:

855-690-3974

Summary of Luna Flooring Customer Service Calls

69 TOTAL
CALLS
04:15 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luna Flooring Customer Service?

Request for Information Question:

  • “To confirm my installation”
  • “Confirmation of schedule”
  • “Check on partial refund”

Staff Question:

  • “Problem with service and carpet”
  • “For services”
  • “Problem with service”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelling installlstion”
  • “Floor appt cancel”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Steam cleaner quit working”
  • “Unhappy with quality of product”

Payments and Charges Question:

  • “Pay bill”

Other Question:

  • “Yest”
  • “To see when the installers are coming”
  • “Problem with installation”

About

Luna Flooring Warranty
To read more: http://www.luna.com/Why-Luna/2-Year-Limited-Installation-Warranty
Luna Flooring Terms of Service
To read more: http://www.luna.com/terms-of-use
Luna Flooring Privacy Policy
To read more: http://www.luna.com/privacy
Top Luna Flooring Services

Carpet Installation, Installation, Flooring Installation

Top Luna Flooring Products

Carpet, Flooring, Hardwood Flooring

Luna Flooring Pros and Cons

Pros: Installers worked hard, Speed, Pricing, Salesman was very friendly, Installers were very nice

Cons: Customer service, Given the run around, Delivery and customer service responsiveness, Bait and switch, Salesman

Summary

Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.

Luna Flooring reviews and complaints
Area Served

USA

Payment Methods

VISADiscover

Luna Flooring Stats

Filter
  • Day
  • Week
  • Month

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Luna Flooring? What happened? What can we help you with?
Submit review Don't show this popup