Contact Luna Flooring Customer Service
Luna Flooring Phone Numbers and Emails
Toll-Free Number:
-
(877) 241-5862
Locations:
-
(708) 998-49891120 S. Route 59 Suite 108 Naperville, IL 60540
-
(630) 381-725617W702 W 22nd St Oakbrook Terrace, IL 60181
-
(847) 383-048820866 US-12 Kildeer, IL 60047
Luna Flooring Email:
Luna Flooring Contact Information
Luna Flooring Website:
Luna Flooring Help Center:
Corporate Office Address:
Fax:
Summary of Luna Flooring Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Luna Flooring Customer Service?
Request for Information Question:
- “To confirm my installation”
- “Confirmation of schedule”
- “Check on partial refund”
Activation/ Cancellation Question:
- “Cancelling installlstion”
- “Cancellation”
- “Floor appt cancel”
Staff Question:
- “Problem with service and carpet”
- “For services”
- “Problem with service”
Refund Question:
- “Refund”
Product/ Service Question:
- “Steam cleaner quit working”
- “Unhappy with quality of product”
Payments and Charges Question:
- “Pay bill”
Other Question:
- “Bolling”
- “Installation schedule”
- “Yest”
About
Pros: Installers worked hard, Speed, Pricing, Salesman was very friendly, Installers were very nice
Cons: Customer service, Given the run around, Delivery and customer service responsiveness, Salesman, Bait and switch
Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.
USA
